POTOMAC PHYSICIANS, P.A.
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY
Potomac Physicians, P.A. (PPPA) is required by law to maintain the privacy of
protected health information and provide you with notice of our legal commitment
and privacy practices with respect to this information. This Notice describes
our privacy practices, which include how we might use, disclose (share or give
out), collect, handle, maintain and protect our patients' health information.
This notice is effective April 14, 2003. We must abide by the privacy practices
described in the current notice. PPPA reserves the right to change its privacy
practices and the terms of this notice. In the event that material changes are
made to the notice, we will post a revised notice in a clear and prominent location
on site and make the new notice available upon request. The new notice provisions
will be effective for all protected health information that we maintain.
Uses and Disclosures of Protected Health Information
Primary Uses and Disclosures
Each time you visit a hospital, physician, or other healthcare provider, a record of
your visit is made. Typically, this record contains your symptoms, examination
and test results, diagnoses, treatment, and a plan for future care or treatment.
We use this information, often referred to as your medical record or health information,
to plan your care and treatment; to obtain payment for services rendered to you
and/or your dependent and for other health care operations. Your personal and
health information is called Protected Health Information, or PHI.
Treatment: Information obtained by your health practitioner in this office will be recorded
in your medical record and used to determine the course of treatment that should
work best for you. We may share your health information with other professionals
such as primary care and specialty physicians, other providers and ancillary care
professionals such as lab technicians.
Payment: A bill may be sent to you or a
third party payer (your health plan or insurance company or your guarantor) with
accompanying documentation that identifies you, your diagnosis, procedures performed
and supplies used. We may also use your information to verify your eligibility
for benefits.
Health Care Operations: Your information may be reviewed for risk
management, quality improvement, or to develop clinical guidelines in our efforts
to continually improve the quality and effectiveness of the care and services
we provide to you. We may also use your information to ensure that our providers
are practicing effective medicine (peer review) and to provide you with access
to helpful disease management activities.
Business Associates: Sometimes we
contract with other organizations to perform various services and functions on
our behalf, such as billing and transcription (typing medical records). These
organizations are called Business Associates. They may receive, maintain, use
or disclose your information, but only after the Business Associate has agreed
in writing to specific conditions designed to appropriately safeguard your information.
Other Covered Entities: We might use or disclose your PHI to assist other covered
entities (other providers or health plans) in connection with their treatment
or payment activities, or certain of their health care operations. For example,
we might send your information to another health care provider who will render
services to you, or to a health plan to ensure payment of a claim.
Other Possible Uses and Disclosures of Protected Health Information
To you, or With Your Authorization:
We must disclose your PHI to you, as described in the Individual Rights section
of this notice. You may give us written authorization to use or disclose your
PHI to anyone else for any reason not listed in this notice. If you have given
us an authorization to release information, you may revoke it in writing at any
time. However, your revocation will not affect any prior use or disclosure that
we made as permitted by your authorization while it was in effect. Other uses
and disclosures of your PHI that are not described below, and are not part of
treatment, payment or health care operations, will only be made with your authorization
or to your personal representative.
Disclosures to the Secretary of the U.S. Department
of Health and Human Services (DHHS): We are required to disclose your PHI to the
Secretary of DHHS when the Secretary is investigating or determining our compliance
with the HIPAA Privacy Regulations.
To Family and Friends: If you agree, or if
you are unavailable to agree, such as in a medical emergency, we might disclose
your information to a family member, personal friend or other person to the extent
necessary to help you with your health care or payment for care.
To you, for Appointment Reminders: We may contact you by phone or mail to remind you of appointments.
If we are unable to reach you directly, we will only leave your doctor's name,
date and time of your appointment on your answering machine.
To you, for Health Information: We may contact you to provide information about treatment alternatives
or other health-related benefits and services that may be of interest to you.
Research: We are permitted to disclose your PHI to researchers when an institutional
review board or privacy board has: (1) reviewed the research proposal and established
protocols to ensure the privacy of the information; and (2) approved the research.
Your information can be an important part of clinical studies or clinical trials,
which help determine the effectiveness of a particular treatment or medicine.
We may use or disclose your information to assess the feasibility of conducting
such a study prior to the approval of an institutional review board or privacy
board.
Health Oversight Activities: We might disclose your PHI to a health oversight
agency for activities authorized by law, such as: audits; investigations; inspections;
licensure or disciplinary actions; or civil, administrative, or criminal proceedings
or actions. For example, if there is a review of our physician's credentials for
a peer review, we might submit your information to the appropriate State Board
of Physicians Quality Review as part of the evaluation. Other oversight agencies
that seek information about our patients and the services we render include government
agencies that oversee: (i) the health care system; (ii) government benefit programs;
(iii) other government regulatory programs; and (iv) compliance with civil rights
laws.
Abuse or Neglect: We might disclose your PHI to appropriate authorities
if we have reason to believe that you might be a possible victim of abuse, neglect,
domestic violence or other crimes.
Coroners, Medical Examiners, Funeral Directors,
and Organ Donation or Transplant Services: Your health information may be disclosed
consistent with laws governing mortician services, and laws governing entities
engaged in the procurement, banking, or transplantation of organs for the purpose
of tissue donation or transplant. For example, we might disclose PHI to a coroner
or medical examiner to determine the cause of death, if necessary.
Public Health
and Safety: We may disclose health information to public health and/or legal authorities
that are charged with tracking reports of birth and morbidity. We may report instances
of communicable disease, injury, or disability; as required by law or, if we believe
disclosure is necessary to prevent or lessen a serious and imminent threat to
the health or safety of a person or the public.
Legal Process, Proceedings, Required
by Law, Workers' Compensation, and Law Enforcement: We might disclose your PHI
in response to a court or administrative order, subpoena, discovery request, or
other lawful process, under certain circumstances. We might also disclose your
PHI to comply with workers' compensation laws and other similar programs that
provide benefits for work related injuries or illness. Under limited circumstances,
such as a court order, warrant, or grand jury subpoena, we might disclose your
PHI to law enforcement officials; and we may disclose limited PHI to a law enforcement
agency about a suspect, fugitive, material witness, crime victim, or missing person.
We might also disclose PHI where necessary to assist law enforcement officials
to capture an individual who has admitted to participation in a crime or has escaped
from lawful custody.
Military and National Security: We might disclose the PHI
of Armed Forces personnel to military authorities under certain circumstances.
We are also permitted to disclose PHI to federal officials when it is required
for lawful intelligence, counterintelligence, and other national security activities.
Understanding Your Individual Rights
Your medical record is the physical property of the health care practitioner or facility
that created it, but the content is about you, and therefore you have certain rights to
the information. These rights are explained below. In all cases except emergencies,
your requests for each of the individual rights described must be in writing.
(1) Access/Inspection: You
have the right to look at or get copies of the PHI contained in most of the records
we keep about you and your care. These are called a designated record set. You
may request that we provide copies in a format other than photocopies. We will
use the format you request unless we cannot reasonably do so. If you request copies,
we might charge you a reasonable fee for each page, and postage if you want the
copies mailed to you. If you request an alternative format, we might charge a
cost-based fee for that format. If you prefer, we will prepare a summary or an
explanation of your protected health information, but we might charge a fee to
do so.
We might deny your request to inspect or copy your information in certain
limited circumstances. In some cases, our denial will not be reviewable and we
will inform you of this in writing. If you are denied access to your information
and the denial is subject to review, you may request that the denial be reviewed.
A licensed health care professional chosen by us will review your request and
the denial. The person performing this review will not be the same person who
denied your initial request.
(2) Accounting of Disclosures: You have the right
to receive a list of instances in which we or our business associates disclosed
your PHI for purposes other than treatment, payment, health care operations and
certain other activities, after April 14, 2003. We will provide you with the date
on which we made the disclosure, the name of the person or entity to which we
disclosed your PHI, a description of the PHI we disclosed, and the reason for
the disclosure. If you request this list more than once in a 12-month period,
we might charge you a reasonable, cost-based fee for responding to these additional
requests. Your request may be for disclosures made up to 6 years before the date
of your request, but in no event, for disclosures made before April 14, 2003.
(3) Restriction Requests: You have the right to request that we place certain
restrictions on our use or disclosure of your PHI, for Treatment, Payment or Health
Care Operations. Your request should include: (1) the information you want to
restrict from use or disclosure; and (2) how you want to limit the use and/or
disclosure of the information. We are not required to agree to these additional
restrictions, but if we do, we will abide by our agreement (except in an emergency).
Any agreement that we might make to a request for additional restrictions must
be in writing and signed by a person authorized to make such an agreement on our
behalf. We will not be liable for uses and disclosures made outside of the requested
restriction unless our agreement is in writing. We are permitted to end our agreement
to the requested restriction by notifying you in writing.
(4)Confidential Communication:
You have the right to request that we communicate with you in confidence. This
means that you may request that we send you information by alternative means or
to an alternate location (address). We will accommodate your request if it is
reasonable, specifies the alternative means or alternate location, and specifies
how payment issues (premiums and claims) will be handled.
(5) Amendment:You have
the right to request that we modify the PHI in your record. Your request must
explain why the information should be amended. We may deny your request if we
did not create the information you want amended or for certain other reasons.
If we deny your request, we will provide you with a written explanation. You may
respond with a statement of disagreement to be appended to the information you
wanted amended. If we accept your request to amend the information, we will make
reasonable efforts to inform others of the amendment, including people you name
and to include the changes in any future disclosures of that information.
Electronic
Notice: Even if you agree to receive this notice on our web site, or by electronic
mail (e-mail), you are entitled to receive a paper copy as well.
To Receive Additional
Information or Report a Problem
For further explanation of this notice you may
contact the Privacy Officer at 410-528-7800. You may send written requests or
comments to:
100 S. Charles Street,
Tower Two, 9th floor
Filing a Complaint: If you are concerned
that we might have violated your privacy rights, or you disagree with a decision
we made about your individual rights, you may use the contact information listed
above to complain to us. You also may submit a written complaint to the U.S. Department
of Health and Human Services (DHHS). We will provide you with the contact information
for DHHS upon request. We support your right to protect the privacy of your protected
health and financial information. We will not retaliate in any way if you choose
to file a complaint with us or with DHHS.
Internet Privacy
Potomac Physicians, P.A. does not currently collect any personal information through our website.